Accessibility needs shouldn't stop you exploring the world. But it can be confusing working out how to travel with reduced mobility through airports and what support is out there. Things to consider include:
- How to get assisted travel
- Whether you're 'fit to fly'
- What type of medical equipment you can take on a plane
- Where to go when you arrive at the airport
- What happens when you arrive at your destination
This guide will explore all of the above so you can plan your next adventure with all the information you need.
How do I get assisted travel at the airport?
Assisted travel or special assistance is available for all UK and EU-registered airlines. They’ll help you get from A to B when long distances through airport terminals aren’t manageable on your own.
You can arrange this through your airline or travel agent who will pass it onto the airport you’re travelling to. This has to be requested at least 48 hours before you fly, but it’s a good idea to get your travel arrangements sorted once you book your flights.
Some airports have more services and facilities available than others. You can find these in the UK Airport Index.
Do I need a ‘fit to fly’ certificate?
When you book assisted travel, you might be asked whether you are fit to fly. This will usually be general questions about your condition.
Sometimes the airline will need more information about your condition and how flying might affect it. In these cases they may request a ‘fit to fly’ certificate or letter from your doctor to confirm it’s safe for you to travel.
If you’re travelling with a medical condition, it’s always important to make sure you have the right level of cover in place with medical travel insurance. This will help reassure you that you’re covered if you need it.
What kind of medical equipment and mobility aids can I take?
If you need to take medical equipment or mobility aids on the plane, it’s a good idea to check with the airline before you book your flights. Airlines have different rules around medical equipment, including:
- Electric wheelchairs
- Mobility scooters
- Oxygen
This is normally because airlines will have to check the size and weight limits are safe for the aircraft. If you are thinking of taking your own oxygen cylinders, contact the manufacturer to check whether they allow their equipment to be taken out of the UK. If they don’t, you can take portable concentrators or use oxygen provided by the airline, which you’ll have to book in advance.
Where should I go when I arrive at the airport?
Your assisted travel can start from the moment you arrive at the airport. Most terminals will have touch points on arrival where you can let them know you have booked special assistance. You’ll then be supported throughout the airport and plane, including assistance with:
- Check-in
- Luggage
- Security
- Boarding
- Getting off the plane
What happens when I arrive at my destination?
If you travel with a wheelchair or mobility aid, this will be given back to you at the arrival gate. The level of assistance may vary between airports, but you’ll often be able to get extra help through:
- Passport control
- Baggage reclaim
- To the car park, or public transport stations
Travelling with a disability, or reduced mobility, doesn’t have to be a stressful experience. By preparing the airline with all the information they might need, you’ll be able to jet off on your next adventure with the right help in hand.
By Mikaela Bartlett
Mikaela Bartlett is SEO Editor at PayingTooMuch. She loves to explore places off the beaten path and sharing tips to make travel as easy and cost-effective as possible.
